Marcel de Leeuwe
Independent e-Learning specialist, KLM
Marcel has 20+ years of working experience in e-Learning and workflow learning. Marcel works in a KLM team that is responsible for the e-Learning eco-system. His job is to innovate learning and working within KLM and with Wilma Baltes he designed and delivered a '5 Moments of Need approach' for Cabin Crew. They started a new way of thinking about learning and working within KLM.