312: How JetBlue Takes Learning Measurement to New Heights

28 Oct 2019
Monterrey 1
Measurement, Business Strategy, Showing Value

Share in JetBlue's journey of implementing a data-driven learning strategy. Which specific requirements and issues did the organization need to take into consideration? Learn from their (common) challenges and find out how learning analytics/learning measurement has impacted Crewmember performance and the business.

  • •Using data to tell the story of learning impact and the value added to the organization
  • •Using learning metrics and analytics to improve learning programs
  • •Identifying and developing new skills required of the L&D function
Lauren Kramer, Manager, Assessment, Measurement - JetBlue