621: Demonstrating Business Impact: What Works? What Doesn't?
Learning organizations are increasingly called upon to demonstrate their value to their stakeholders. Amidst all the measurement models and frameworks, it can be difficult to know what will work best for your organization. During this session, we'll discuss approaches, challenges, and lessons learned when demonstrating impact. Bring your experiences and questions to this conversation as we discuss:
- How to listen to stakeholders and identify useful impact metrics
- How to communicate impact to your stakeholders
- How to build and maintain active partnerships to make these efforts more successful